Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Solution Warranty

  • Our group of specialists will try their best to answer to your advice inquiries in about 1 hour. If, however, the situation you have stumbled upon calls for some help from the Administrators’ =Department,= we are going to forward the ticket to the person on shift and will write a note to let you know.

  • Top quality support service

  • Top–quality Client Assist Service

  • We will be on line for you 24/7 to provide help and tech support and also to assist you with any issue that you might stumble upon whilst maintaining your virtual server. We’re able to support all installed in advance software, like your Operating System, server admin panel (with respect to the VPS type) and the Web Site Control Panel produced 100% by us.

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Web Site Control Panel that is offered totally free with your VPS gives an incorporated knowledge base. You’ll find an assortment of in–depth how to articles and reviews and a number of step by step video training materials that demonstrate all the essential web site managing jobs. You can obtain them by hitting the Help or Video control keys in the right corner of each Control Panel section.