Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help crew is taught to efficiently deal with all our shared web hosting customers’ problems and guidance requests. Through our ticketing system, it is also possible to submit your issue and a support crew fellow member will likely go back to you in only max an hour. Actually, practice proves that the ordinary resolution time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any concern you might have in connection with our solutions. We’ve professionals available constantly to generate guidance every time needed. You can utilize the ticket system or post a message at any time, alternatively you can grab the telephone or make use of the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish help while working within the Control Panel, it is possible to always just click the Help control key and pick your query in the variety of posts that will come up. We have also turned much of the articles into videos. The catalogue of movies will load if you pick the Videos button available in the top right angle.