Live Chat Support in Shared Web Hosting
As part of the support services that we provide for all our shared web hosting, we've live chat support that is online 24/7, even on holidays. You'll be able to contact us no matter if you already have an account or not, since we will assist you with nearly anything, ranging from giving you general info about our services if you aren't a customer yet and you're considering to purchase one of our plans, to assisting you with creating an email account in an email client. Some issues are more technical and time-consuming, which means that you'll have to employ the ticketing system that is built-in our Hepsia website hosting Control Panel, but we can save you time and help you in real time on the live chat for quite a few things.
Live Chat Support in Semi-dedicated Servers
We provide you with live chat support as standard with our services, so whenever you have any kind of questions regarding our semi-dedicated servers, you're able to talk with our customer support team at any moment regardless if you've already obtained your account or not. In general, the chat service is for pre-sales, billing and basic questions and problems, still we are able to assist you with many tech questions too. We will help you select the ideal plan for your websites in case you do not have an account yet, we can answer all the billing questions or issues you may have or we can help you with setting up your new e-mail address on your computer or smart phone - all of this will be done timely since our live chat service is available all day long, every day. No matter when you need assistance, you can talk with a representative and save a long time.